Privacy Policy
This privacy policy lets you know what information we collect and how we may share that information. This policy applies to Racquet Club of Columbus, Ltd., your association and other places where we may collect personal information.
Highlights
Personal Information
We may collect personal data such as your contact and billing information.
We may obtain additional personal and non-personal information from third party providers.
We may update and correct your personal information.
Uses of Information
Racquet Club of Columbus, Ltd. does not sell, rent or trade your personal information to third parties.
We use information about you to fulfill your requests, administer various programs, and provide service to you.
In limited circumstances, Racquet Club of Columbus, Ltd. may need to share your information with certain third parties to perform services on our behalf.
Important Information
Racquet Club of Columbus, Ltd. does not knowingly collect information online from children under 18.
Racquet Club of Columbus, Ltd. Companies value our relationship with our customers and we are committed to responsible information-handling practices.
How To Contact Us
If you have questions about Racquet Club of Columbus, Ltd.’ Privacy Policy, contact us by:
Regular mail:
Racquet Club of Columbus, Ltd.
Attn: Customer Care/Privacy
1100 Bethel Road Columbus, OH 43220
Our Privacy Commitment to Our Customers
We value the relationship we have with our customers and are committed to responsible information-handling practices. We take great care in safeguarding your personal information and in complying with all applicable federal and state privacy laws and our own internal standards and best practices.
Racquet Club of Columbus, Ltd. follows these privacy principles both online and offline in the collection, use, security, and sharing of customer information.
NOTICE. When we ask for your personal information, we will tell you why we need it and what we will do with it.
SECURITY. We will use reasonable security measures to protect the personal information we receive from you.
SHARING. When we share your information with other companies to help us provide our services to you or your community, we will require them to comply with all applicable legal requirements regarding the privacy of your information. Each member of Racquet Club of Columbus, Ltd. and/or each web site established by a member of the Racquet Club of Columbus, Ltd. company, may have its own Privacy Policy.
OPT OUT. You may always opt out of receiving future communications from Racquet Club of Columbus, Ltd.. Emails contain an unsubscribe option, but to opt-out of any other communications, please contact us at tennis@racquetclub1.com.
Racquet Club of Columbus, Ltd. Privacy Policy
The following Privacy Policy describes the information and privacy practices for Racquet Club of Columbus, Ltd. (the “Racquet Club of Columbus, Ltd. Web site”) and all other occasions or events where your personal information is collected by, or on behalf of, Racquet Club of Columbus, Ltd.. When you provide us your personal information, you consent to the information practices described in this policy.
This Privacy Policy may not apply to web sites that are accessible through the Racquet Club of Columbus, Ltd. sites. Our web sites contain links to other sites operated by third parties, including but not limited to, third-party sites that display the Racquet Club of Columbus, Ltd. trademarks. We encourage you to read the privacy policies of those other sites to learn how they collect, use, share and secure your information.
Information Collected by Racquet Club of Columbus, Ltd.
As part of your interaction with Racquet Club of Columbus, Ltd., we may collect personal information such as:
- Contact information including: name, mailing address, phone number, and e-mail address.
- Purchase information: including credit card number, billing, and/or address information.
While you are taking advantage of services available from us, we may ask that you provide personal information. For example, we may request and/or collect personal information when you:
- Make monthly, quarterly, annual payments
- Set up an account online
- Contact us with a question or concern
- Participate in other activities with Racquet Club of Columbus, Ltd.
Uses of Your Personal Information
We use the personal information you provide for purposes including, but not limited to:
- Fulfilling requests for services or information
- Tracking and confirming requests or inquires
- Providing customer services
- Offering new products and services
- Sending community information or notices
- Performing other business activities as needed, or as described elsewhere within this Policy
Personal Information Provided to Racquet Club of Columbus, Ltd. from Third Parties
(Information From/About Friends or Family)
- If you provide us information about others, or if others give us your information, we may store that data and will only use that information for the specific reason it was provided. Examples include providing a friend’s or neighbor’s address, or e-mail.
Sharing of Personal Information
Racquet Club of Columbus, Ltd. does not sell, rent or trade your personal information to third parties.
We may need to share your personal information with certain third parties such as our agents, service providers and other representatives acting on our behalf for limited purposes. For example, we may share personal information to third parties to perform services on our behalf such as:
- Servicing products
- Maintaining collection accounts
- Sending regular mail and e-mail on behalf of Racquet Club of Columbus, Ltd.
- Processing credit card payments
The third parties with whom we conduct business are authorized to use your information only to perform the service for which they are hired. They are required to abide by the terms of our Privacy Policy including taking reasonable measures to ensure your personal information is secure.
We may also share aggregated data with third parties for analysis and research purposes. This data does not contain name, address or other personally identifiable information.
From time to time, we may be required to share personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may share certain personal information when we believe that such release is reasonably necessary to protect the rights, property and safety of others and ourselves. We may also transfer personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event.
Any personally identifiable information you submit on a bulletin board, blog, chat room, comment about a product, or any other public forum on this web site can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We recommend that you do not provide your name, e-mail address or any other personal information. Please note that if you choose to do so, it is at your own risk and you accept full responsibility for those posts and any consequences that may arise from posting this information.
At times we may partner with a third party to create a site that may look as if you are on a https://racquetclub1.com page. These sites may be co-branded or may have the look and feel of being on our site. However, the information collected on these pages may not be covered under the Racquet Club of Columbus, Ltd. Privacy Policy. We will provide notice on these sites and post the privacy policy that is applicable to the information collected on these pages.
Updating Your Personal Information
Racquet Club of Columbus, Ltd. wants your personal information to be accurate and complete. We provide several different methods for you to update your personal information.
To update your name, address, phone number, and/or e-mail information:
- If you have created an account on https://racquetclub1.com, you can update your online account information after logging into your account.
E-mail:
tennis@racquetclub1.com
- Regular mail:
Racquet Club of Columbus, Ltd.
Attn: Customer Care/Privacy
1100 Bethel Road Columbus, OH 43220 - If you send an e-mail or letter request, please be sure to include your current information and the requested changes.
Security of Your Personal Information
While you are paying online, we use reasonable security measures to protect the confidentiality of personal information under our control and appropriately limit access to it. Racquet Club of Columbus, Ltd. cannot ensure or warrant the security of any information you transmit to us by e-mail, and you do so at your own risk.
Choosing a Personal Password
When you create an account on https://racquetclub1.com you are required to establish a password. To maximize your level of protection, you should choose at least 6-30 characters, using a combination of both letters and numbers. You are solely responsible for maintaining the secrecy of your password and account information.
Cookies, Clickstream Technology, Third-Party Ad Providers and Interest-Based Advertising
Cookies
A cookie is a small data file that a web site or an e-mail may save to your browser, which may then be stored on your hard drive. Our Web sites and e-mails use cookies to create a more personalized experience for visitors to our site. Cookies simulate a continuous connection — they let us “remember” information about your preferences and session, and allow you to move within areas of our Web sites without reintroducing yourself.
Racquet Club of Columbus, Ltd. uses a third party to place cookies on your computer to collect non-personally identifiable information. Although our cookies may contain a unique user ID, they do not collect or store any personally identifiable information. You may choose to set your web browser to not accept cookies. However, without enabling your cookies, you will not be able to view, create an account, or make payments on the Racquet Club of Columbus, Ltd. Web site.
Collection of Children’s Personal Information
We are committed to protecting the privacy of children. We do not knowingly or intentionally collect personal information online from children under the age of 18.
Concerns About the Privacy or Security of Your Personal Information
Please contact our Privacy Manager to report a known or suspected privacy or security breach or to submit privacy or security-related questions or complaints. After receiving your inquiry, we will respond within five business days. You may contact us in the following ways:
By E-mail:
tennis@racquetclub1.com
By Regular mail:
Racquet Club of Columbus, Ltd.
Attn: Customer Care/Privacy
1100 Bethel Road Columbus, OH 43220
Privacy Policy Changes
As Racquet Club of Columbus, Ltd. continues to improve the services, products and the features we provide, this policy is subject to change. We will post significant changes to this Policy here and/or other formats for you to review. If we change our information practices or this Privacy Policy in such a way that your personal information may be used or shared in a manner not described in the Privacy Policy at the time you provided it, we will give you the opportunity to opt-out of having your information used or shared in that new manner.
Last updated November 2, 2018